Privacy Policy
PRIVACY POLICY

Real Rummy Privacy Policy

Last updated: August 25, 2025

1. Introduction

This Privacy Policy explains how Real Rummy ('we', 'us', 'our', or 'the App') collects, uses, and shares information when you download, install, register, or use our mobile application (“App”), which is available for free and uses chips (virtual currency). By using the App, you agree to this Privacy Policy and our Terms of Service. If you disagree, please refrain from using our App.

2. Data Collection

  • Account and Registration Info: When you register an account (if not a guest), we may collect your chosen username, phone number, location, email address, or third-party login ID, whichever is applicable.
  • Device & Technical Data: We may automatically collect device type, operating system, device identifiers, and app usage logs.
  • In-App Activity: Information such as gameplay behaviour, virtual chip purchases, leaderboard and social interactions, and opt-in communications.
  • Support & Feedback: Emails or messages you send to our support team.
We do not collect or access any payment card, banking, or billing details, because all virtual chip availability is managed within the app without real-money processing.

3. How We Use Your Data

We use collected data to:
  • Create, manage your account and game progress.
  • Enable gameplay, player-to-player interactions, and leaderboards.
  • Provide customer support and address issues or inquiries.
  • Analyze usage data to improve app functionality and user experience.
  • Send push notifications (with your consent) about app updates, promotions, or news; opt-out is available via your device settings.

4. Sharing Your Data

We strive to keep your data private. We do not sell, rent, or trade your personal information, except as described here:
  • Service Providers: We may share data with third-party partners who help us with hosting, analytics, messaging, or advertising. We ensure they comply with this Privacy Policy.
  • In-Game Visibility: Other players may see your in-game username, game ID, avatar, and basic gameplay stats while playing.
  • Aggregated Data: We may share anonymised or aggregated data that does not identify individuals.
  • Corporate Transactions: If the company undergoes a merger, acquisition, or asset sale, user data may be transferred to successor entities.

5. Data Security

We implement standard industry measures - such as encryption, firewalls, and regular audits - to safeguard your data. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute protection.

6. Guest vs. Registered Accounts

  • As a Guest, you can play immediately without registration. Guest data is stored only on your device, and if you uninstall or switch devices, your progress is lost.
  • A Registered Account persists across devices, tied to your login credentials (email, phone number or third-party ID).

7. Children Under 18

This App is intended for users aged 18 or older. We do not knowingly collect personal information from anyone under 18. If we discover such data (e.g., via registration), we will delete it promptly.

8. Your Rights and Choices

You can:
  • Opt out of push notifications via your device settings.
  • Review, update, or delete your profile data by logging into your account and editing or deleting your profile. Deleting your account may result in loss of game progress.
  • Contact us via in-app support or email (support@realrummy.live) to request data correction or deletion, unless we are legally required to retain certain information.

9. Changes to This Policy

We may update this Privacy Policy over time. The 'Last updated' date at the top reflects the current version. Significant changes will be communicated via in-app notices or email where appropriate.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: